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FAQs

Here is a list of Frequently Asked Questions concerning dining on campus. If you don't find the answer to your question, please send us an email to keaton-randy@aramark.com and we'll get back to you as soon as possible.

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Meal Plans

What Meal Plans do you offer?

We offer a variety of meal plans to meet your on campus dining needs. Check out our Meal Plan page for a full list of offerings.

What type of Meal Plan is recommended?

We have a variety of meal plans to meet your needs! Depending on your class year, where you live, and how much you are on campus, our recommendations may vary. Be sure to use our filter and sort functions to help choose your plan. If you still need help choosing a plan, give us a call at 304-384-5419 or email us keaton-lori@aramark.com.

How can I purchase a Meal Plan?

You can purchase your off campus meal plan by calling 304-384-5313 or visiting the Dining Services Office on the Second Floor of the Jerry L. Beasley Student Center. On campus residential meal plans are chosen by visiting www.concord.edu, following the links to Resident Life, then Meal Plan Selection, logging in with your student MyCU account credentials, and choosing one of three options. Please note that these steps may vary from semester to semester.

Are Meal Plans required?

All students that live on campus are required to purchase a residential meal plan.

What is FLEX?

FLEX dollars are accepted as payment at all on campus restaurants. They are loaded right onto your Student ID card, so there is no need to carry around cash or another card! There is no minimum balance, over draft fees, or hassles!

How do I get FLEX?

Declining Balance can be purchased by visiting us on campus in the Dining Services Office on the Second Floor of the Jerry L. Beasley Student Center

What if I want to change my Meal Plan?

Meal Plan change requests can only be made during the first two weeks of the semester and will be considered on a case by case basis. For questions, give us a call at 304-384-5419.

How do I get into the dining locations once I have purchased my Meal Plan?

Within 24 hours, your Student ID card will be activated with your meal plan. Present your card to the cashier in the dining hall, and you are all set!

Can I carry meals over to the next semester?

No, all meals expire at the end of the semester.

Can I treat a friend to a meal?

To keep discounts as high as possible, meals are reserved for the meal plan holder only. However, you can always treat a friend using Declining Balance dollars.

What do I do when my FLEX gets low?

You can reload your FLEX at any time! FLEX can be purchased by visiting us on campus in the Dining Services Office on the Second Floor of the Jerry L. Beasley Student Center 1000 Vermillion Street Athens, WV 24712

Where is the Meal Plan Office Located?

On the Second Floor of the Jerry L. Beasley Student Center
1000 Vermillion Street
Athens, WV 24712

Account

Where can I find more info on nutrition?

For more on Nutritional Information and Healthy for Life initiatives, visit our Eat Well section.

Why do I have to create an account in order to check out?

For you, and us, to be able to best track orders, and to be able to contact you in case of a question regarding your order we ask that you create a CampusDish account.

How do I create an account?

Click the "Login" button, and then on the login page click the "create a new account" link.

How do I find more about Nutritional Information?

Use our Comparison Box and Nutritional Calculator to get the most out of your eating decisions. Select products from the Menu section and use one of the options below to get accurate comparisons and information about your choices. 

For more on Nutritional Information and Healthy for Life initiatives, visit our Eat Well section.